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How do I place an order at AyaPrint.com
How do I register?
To place an order online at AyaPrint.com a User needs to create an account first. To do this, click "login/register" button and then select "Register".
You need to fill in the registration form.
Personal information - login and password will be used to log into the site AyaPrint.com online, and to connect to the FTP server.
Name, telephone number, and email of the contact person.
Billing information - the data entered in the fields of this category will be displayed on all VAT invoices.
Where the buyer is a natural person, the fields "Your company name" and "VAT no." may be left blank.
Shipping/Delivery address (default) - all orders placed at AyaPrint.com will be sent to this address.
To complete your registration, you must tick "I agree to the Terms of Service" and click "Register" button.
Once your account at AyaPrint.com has been created you can place your first order.
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Last Updated on Sunday, 20 June 2010 11:08 |
How to place an order?
When placing an order it is necessary to select a product on the homepage, or by selecting a product from the available list of products which is always located on the left hand side of AyaPrint.com website.
Select a product - this is the first step when placing an order.
Select from the following products:
* Leaflets (folded flyers)
* Flyers
* Business Cards
* Presentation folders
Once the product has been selected you should also choose:
Product Option (size)
Additional services - binding, varnishing etc.
Colouring
The final stage is to select paper type and quantities (choose desired options from the list).
Selected product goes to the basket.
Delete - delete selected product
Continue shopping - by clicking this button you will be redirected to the shop and able to choose another product. Previously selected products are awaiting in your shopping cart.
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Last Updated on Sunday, 20 June 2010 11:10 |
How to allow AyaPrint.com to process my order?
Saved orders go to the "Waiting Room" located in the Customer Panel. These orders usually remain on "pending" status. All orders that are pending are incomplete for some reason (it is possible that your order is still being checked, files are missing or are incomplete, payment has not been processed etc.). To allow AyaPrint.com to process your order, the whole process including file upload, payments etc. should be completed.
1) Upload a file for your order
The summary of your order will be shown first.
Please: upload a file (There are two ways)
a) upload the file by the web - this method is used to send small files (up to 50 MB) via a web browser. To upload, click "Browse", select the file from your PC/disc and click on "Upload"
Please note! File upload speed depends on its size and speed of customer's internet connection.
Once the file is uploaded, you will see a system message saying that the upload process was successfull.
b) upload a file via ftp - upload a file to a folder on AyaPrint.com FTP server via FTP program, then refresh the order page and select the uploaded file from the list of available files.
This method is used to send large files (unlimited size). Of course, the small files can be uploaded using this method too. To do this, use an external program to connect to the FTP server AyaPrint.com. To configure the connection, use the following data:
FTP Server Address: ftp.ayaprint.com
Username: Username used to log into AyaPrint.com Online Services
Password: Password used to log into AyaPrint.com Online Services
Configure the connection in Total Commander
To transfer files using Total Commander you need to configure the FTP connection.
To do this, follow these instructions.
Install and run free Total Commander software
1) Select a new FTP connection
2) New connection
3) Enter the name of the session (eg. Ayaprint), enter your FTP server ftp.ayaprint.com
4) Enter the Username and Password used to log into AyaPrint.com Online Services
5) Check to use the passive mode
6) Confirm the data entered
To upload files you need to select the proper session from the list and click "Connect"
Once you are connected, copy your files to a folder on the FTP server. When copying is completed refresh the page where information on sending files via FTP is given. Once refreshed a list of files copied to the FTP server will show up. To add a file for your order you must check the desired file and click "Upload file from ftp"
Once the upload process is completed successfully a confirmation message should appear on the screen.
Configure the connection in FileZilla
To transfer files using the File Zilla software you need to configure an FTP connection first.
To do this, follow the instructions.
Install and run the freeware program File Zilla
1) Enter the address of the FTP server ftp.ayaprint.com
2) Enter the Username used to log into AyaPrint.com
3) Enter the password used to log into AyaPrint.com
4) Click the "Quick connect" button
5) Select the file you wish to add to your order
6) Copy the file to the FTP server
Once you are connected, copy your files to a folder on the FTP server. When copying is completed refresh the page where information on sending files via FTP is given. Once refreshed a list of files copied to the FTP server will show up. To add a file for your order you must check the desired file and click "Upload file from ftp"
Once the upload process is completed successfully a confirmation message should appear on the screen.
2) Digital Proof
There are two options:
Without proof - this option is selected by default. The customer chooses not to order a digital proof. There are no additional fees.
Digital proof - customer chooses to order digital proof for his order. Additional charges apply - a minimum of €20 + VAT. The system calculates the price of the proof automatically.
WARNING! Implementation of proof is the first stage and after that customer must accept the proof before AyaPrint.com will process the order.
3) Verification of work
Each order needs to pass verification by the verifier who checks customer's files from technical point of view. After a correct verification (acceptance of work by the verifier) AyaPrint.com starts to process the order.
There are two ways:
Basic check (this is the option selected by default, the service is free of charge)
Please note! This is just a simple and basic file check, inproperly prepared files will be refused. The client needs to improve the file according to the guidelines of the verifier, and then upload the revised file back to the job.
(Includes: bleeds, size, CMYK colour format)
Full, professional check of work costs €10 + VAT per 1 page.
Please note! This is a more detailed file check which also includes corrections. In case of errors verifier corrects file and sends to the customer for approval.
(Includes: bleeds, size, CMYK colour format, folding, creasing, overprint presence check, centering on the work. Note: The delivery time is counted from the date of acceptance of the revised file by a customer).
4) Delivery address
You can change default delivery address for your order.
5) Methods of payment
Customers can pay by a variety of credit cards or PayPal.
WARNING! After you select payment option and save the order it is not possible to change the method of payment!
To complete the ordering process, click "Save" button.
By clicking "OK" you agree to AyaPrint.com terms & conditions and place your order.
By clicking "Cancel" you will be able to return to the previous step and to edit your order.
Your order status
Saved order appears in the list of orders awaiting verification at AyaPrint.com. Section "Orders" is used for status view. To learn more extensive information about the order, click "Details".
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Last Updated on Sunday, 20 June 2010 11:15 |
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About AyaPrint.com
